Privacy Policy

1. Introduction

This Privacy Policy explains how Bhatiserve Energy Pvt. Ltd. collects, stores, uses, and protects your personal data when you visit our website or contact us for solar consultation, installation, maintenance, or related services.

By accessing this website or submitting your details, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Your full name
• Phone number or mobile number
• Email address, if provided
• City, address, or project location
• Electricity bill details or approximate energy requirement
• Project type such as residential, commercial, industrial, or solar pump
• Any additional details you voluntarily share through forms, calls, or WhatsApp

3. How We Use Your Information

Your information may be used for the following purposes:

• To respond to your enquiry or request for quotation
• To provide solar consultation, site survey, or project support
• To contact you regarding products, services, or follow-up communication
• To improve our website experience and service quality
• To maintain internal records for customer support and project coordination

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties.

Your information may only be shared when necessary for service delivery, technical support, legal compliance, or internal business operations directly related to your enquiry or project.

5. Cookies and Website Tracking

Our website may use cookies or analytics tools to understand visitor behavior, improve performance, and enhance user experience.

These tools do not give us access to sensitive personal information unless you voluntarily provide it.

6. Data Security

We take reasonable technical and organizational measures to safeguard your information from unauthorized access, misuse, disclosure, or loss.

However, no online data transmission or storage method can be guaranteed to be 100% secure.

7. Third-Party Services

We may use trusted third-party services such as call tools, messaging platforms, hosting providers, analytics tools, or advertising services. These third parties may process limited information only as needed for their service function and under their own privacy terms.

8. Your Consent

By using our website, submitting a form, clicking on WhatsApp contact links, or requesting a callback, you consent to the collection and use of your information in accordance with this Privacy Policy.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Any revised version will be posted on this page.

10. Contact Us